Return Policy for Bananas & peaches
At Bananas & Peaches, we strive to deliver the highest quality men’s clothing to our customers. As part of our commitment to offering premium products, we do not provide returns or exchanges for any items once purchased. Please review the following terms regarding our refund policy:
1. No Return, Only Exchange Policy
We at Bananas & Peaches strive to ensure that every product reaches you in perfect condition.Please note the following exchange policy
- No Returns We do not offer returns on any product once delivered.
- Exchange Window Exchanges are accepted only within 7 days from the date of delivery
- Eligibility for Exchange The item must be unused, unwashed, and in its original condition with all tags and packaging intact along with the proof of purchase (order confirmation or receipt) is required.
- Exchange Process To initiate an exchange, please contact our customer service team at +91 9311338339 or you can write to us at info@bananasandpeaches.com within the 7-day period. Once request is approved, you may send the product back to us for exchange and we will ship the desired product to your shipping address.
2. Refund Eligibility
- Refunds are only applicable in cases where the product delivered is defective or damaged due to our error.
- To qualify for a refund, customers must notify us within 48 hours of delivery with clear evidence (such as photographs) of the issue.
3. Process for Refund Requests
- In the event of a defective or damaged item:
- Email us at info@bananasandpeaches.com with your order details, photographs of the defect, and a brief explanation of the issue.
- Our team will review your request within 3 business days and confirm if a refund is applicable.
- Approved refunds will be processed to the original payment method within 7–10 business days of confirmation.
4. Non-Refundable Scenarios
- No refunds will be issued for dissatisfaction with size, color, or fit.
- Items that are not in their original condition, damaged by the customer, or missing parts for reasons unrelated to our error are not eligible for a refund.
5. Shipping Costs
- Shipping charges are non-refundable.
By purchasing from Bananas & Peaches, you agree to this refund policy. We encourage you to contact us with any questions before completing your order.
For further assistance, reach out to us at info@bananasandpeaches.com